Demo Shipping Faq

WHEN WILL MY ORDER SHIP?

Most orders ship in 3-5 business days. Due to the impact of COVID-19 and other supply chain delays, some products may ship up to 5-7 business days after the order is placed. 

For more information, see here. 

I HAVE A GENERAL QUESTION/INQUIRY, WHO DO I EMAIL?

Please email hello@youremail.com, for all general inquiries. Please note that our customer service is available 9am - 5pm Central European Time Monday - Friday. 

I PLACED AN ORDER AND NOTICED MY SHIPPING ADDRESS IS INCORRECT, CAN I UPDATE THIS?

To ensure timely deliveries, we process orders as soon as they are placed.  Please email us at hello@youremail.com as soon as possible. If your package has not been processed for shipping, we will do our best to change your information.